Choosing the right subscription plan for Hopsule is a strategic decision for any engineering organization. This article provides a comprehensive breakdown of our Free, Pro, and Enterprise tiers, detailing how each level of service supports your team’s journey from individual development to large-scale organizational remembrance and decision enforcement. By understanding the nuances of our pricing structure, you can ensure your team has the necessary context and authority to maintain high-velocity development without losing the reasoning behind your most critical technical choices.

Prerequisites

Before managing your subscription or upgrading your plan, ensure you meet the following requirements:

  • You must have a registered account on the Hopsule Dashboard.

  • To upgrade a workspace, you must hold the Owner or Admin role within that specific workspace.

  • A valid payment method (Credit Card or Debit Card) is required for Pro plan subscriptions.

  • For Enterprise Self-Hosted deployments, initial coordination with the Hopsule sales and engineering teams is required to prepare your infrastructure environment.

Comprehensive Plan Breakdown

Hopsule is designed to scale with your organization. Whether you are a solo developer preserving your own technical judgment or a global enterprise enforcing governance across thousands of repositories, there is a plan tailored to your needs. Below is an exhaustive look at the features and capabilities of each tier.

The Free Plan: Individual Remembrance

The Free Plan is built for individual developers and small, experimental teams who need to establish a foundational decision and memory layer. It focuses on the core philosophy that enforcement is remembrance, providing the essential tools to prevent context drift in smaller projects.

  • Decision Management: Create, accept, and deprecate up to 50 active decisions. This allows you to track the most critical architectural choices of your project.

  • Memory Retention: Append-only memories are supported, ensuring that the "why" behind your decisions is never lost.

  • Hopsule for VS Code: Access basic inline enforcement. When your code contradicts an accepted decision, the IDE extension will provide a warning, helping you remember the team's agreed-upon constraints.

  • Hopsule CLI: Full access to the command-line tool, including the interactive TUI for managing decisions during the development workflow.

  • Context Packs: Create up to 3 active Context Packs (Capsules) to bundle decisions and memories for specific project modules.

  • Security: Even on the Free Plan, Hopsule provides end-to-end encryption (AES-256 at rest and TLS 1.3 in transit) as a baseline guarantee.

The Pro Plan: Team Governance and Automation

The Pro Plan is the standard for AI-forward engineering teams. It introduces advanced governance features, higher capacity, and programmatic access to the Hopsule ecosystem. This plan is ideal for teams that utilize AI agents and require deep integration between their decision layer and their development tools.

  • Unlimited Decisions and Memories: There are no caps on the number of decisions or memories your team can preserve. This ensures a complete and exhaustive organizational history.

  • Knowledge Graph (The Brain): Unlock the full visualization of your decision relationships. The Knowledge Graph allows you to see how different architectural choices intersect and where potential conflicts may arise as your project grows.

  • Hopsule MCP: Connect any MCP-compatible AI agent (such as Claude or Cursor) to your team's context. This allows your AI agents to become context-aware automatically, reading your decisions and memories to provide better suggestions without ever mutating your established authority.

  • Hopsule API: Gain RESTful access to your workspace. The API allows you to build custom integrations, trigger webhooks for real-time notifications, and automate the creation of memories from external systems.

  • Advanced Hopper Capabilities: The Hopper AI assistant gains the ability to detect complex conflicts across multiple Context Packs and suggest sophisticated improvements to decision drafts based on historical memories.

  • Unlimited Context Packs: Organize your organizational judgment into as many portable Capsules as your projects require.

  • Priority Support: Access to faster response times from the Hopsule support team for technical inquiries.

The Enterprise Plan: Organizational Authority and Sovereignty

The Enterprise Plan is designed for large-scale organizations with complex compliance, security, and governance requirements. It offers the ultimate level of control, including the option for self-hosting.

  • Self-Hosted Deployment: For organizations requiring total data sovereignty, Hopsule can be deployed within your own infrastructure. This ensures that your most sensitive technical decisions and memories never leave your environment.

  • Single Sign-On (SSO): Integrate Hopsule with your existing identity provider (OIDC/SAML) for centralized user management and security.

  • Audit Trails and Compliance: Access comprehensive logs of every action taken within the Hopsule Dashboard, CLI, and API. This is essential for organizations undergoing SOC 2 or other regulatory audits.

  • Role-Based Access Control (RBAC): Fine-grained permissions to control who can draft, accept, or deprecate decisions across different departments and projects.

  • Custom SLAs: Tailored service level agreements to meet the uptime and performance needs of mission-critical engineering organizations.

  • Dedicated Account Management: A dedicated contact at Hopsule to assist with onboarding, strategy, and organizational alignment.

Managing Your Subscription in the Hopsule Dashboard

All billing and subscription management tasks are performed through the Hopsule Dashboard. Follow these steps to view or change your current plan.

Viewing Current Plan and Usage

  1. Log in to the Hopsule Dashboard.

  2. Click on the Settings icon in the bottom-left corner of the sidebar navigation.

  3. Select the Billing & Plans tab from the settings menu.

  4. Review the Current Plan section to see your tier and the Usage Overview to see how many decisions and Context Packs you are currently utilizing.

Upgrading to the Pro Plan

  1. Navigate to the Billing & Plans section in the Hopsule Dashboard.

  2. Locate the Pro Plan card and click the Upgrade Now button.

  3. You will be redirected to our secure payment processor. Enter your credit card information and billing address.

  4. Review the total amount, which is calculated based on the number of active seats in your workspace.

  5. Click Confirm Subscription. Your workspace will be upgraded immediately, and features like the Knowledge Graph and Hopsule MCP will be unlocked.

Transitioning to Enterprise

  1. From the Billing & Plans page, click the Contact Sales button under the Enterprise Plan section.

  2. Complete the inquiry form, specifying whether you are interested in the cloud-hosted or self-hosted version of Hopsule.

  3. Our team will reach out to schedule a technical discovery call to discuss your organization's specific governance needs, infrastructure requirements, and compliance standards.

The Philosophy of Plan Tiers

At Hopsule, we believe that enforcement is remembrance, not control. Our pricing tiers reflect this philosophy by focusing on the depth and breadth of context preservation rather than simply restricting access to features. The Free Plan allows you to remember; the Pro Plan allows you to automate that remembrance; the Enterprise Plan allows you to govern that remembrance across the entire organization.

We do not treat security as a premium feature. End-to-end encryption is included in every plan because the preservation of technical judgment requires absolute trust in the underlying system. Whether you are using the Hopsule CLI on a personal project or the Hopsule API in a corporate CI/CD pipeline, your data is protected by the same rigorous standards.

Tips and Best Practices

  • Monitor Seat Counts: Pro Plan pricing is seat-based. Regularly review your Members list in the Hopsule Dashboard to ensure you are only paying for active contributors who need to draft or accept decisions.

  • Use Capsules for Portability: Even on the Free Plan, use your 3 Context Packs wisely to group related decisions. This makes it easier to transition to the Pro Plan later when you need to share that context across more projects.

  • Leverage Hopper for Drafting: Regardless of your plan, use Hopper to draft decisions. This ensures that your decisions are clear and consistent, making the enforcement phase in Hopsule for VS Code much more effective.

  • API for CI/CD: If you are on the Pro Plan, use the Hopsule API to check for deprecated decisions during your build process. This adds a secondary layer of enforcement beyond the IDE.

  • Self-Hosting for Compliance: If your organization operates in a highly regulated industry (FinTech, HealthTech), consider the Enterprise self-hosted option early to simplify your compliance reporting.

Troubleshooting Subscription Issues

If you encounter issues with your billing or plan access, refer to the table below for common causes and solutions.

Issue

Cause

Solution

Payment Failed

Expired card, insufficient funds, or bank-side restriction on international transactions.

Update your payment method in the Billing & Plans tab of the Hopsule Dashboard or contact your bank.

Pro Features Locked

Subscription was downgraded or the payment failed to process during the last billing cycle.

Check your Subscription Status in settings. If a payment failed, re-entering your card details will trigger a retry.

Cannot Add Members

The workspace has reached a soft limit or there is an issue with the underlying billing account.

Ensure your billing information is up to date. For Enterprise accounts, contact your dedicated account manager to increase seat allocations.

API Rate Limits Reached

High volume of requests exceeding the Pro Plan tier limits.

Review your integration patterns to reduce redundant calls or contact Hopsule support to discuss Enterprise-tier API limits.

MCP Connection Refused

Attempting to use Hopsule MCP on a Free Plan workspace.

Upgrade the workspace to the Pro Plan via the Hopsule Dashboard to enable AI agent connectivity.

Related Articles

  • Managing Workspace Members and Roles

  • Configuring Hopsule MCP for AI Agents

  • Setting Up Enterprise Self-Hosting and Data Sovereignty

  • Understanding the Decision Lifecycle: From Draft to Deprecated

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Frequent questions

These questions are asked by many of our users

Customer Centric

Frequent questions

These questions are asked by many of our users

Frequent questions

These questions are asked by many of our users

How do I change my billing information?

You can update your billing details from your account settings. Just go to the “Billing” section, click “Edit” next to your payment method, and follow the prompts to update your information securely.

What happens after my free trial ends?

When your free trial ends, your account will automatically move to the free version (if available) or pause until you choose a paid plan. You’ll receive a reminder before the trial expires so you can decide what works best for you.

Do you offer refunds?

We generally don’t offer refunds once a payment has been processed. However, if you experience any billing issues or believe there’s been a mistake, reach out to our support team and we’ll be happy to review your case.

Can I switch plans later?

Absolutely. You can upgrade or downgrade your plan at any time from your account dashboard. Changes usually take effect immediately, and any price difference will be adjusted automatically.

Will I lose my data if I cancel my subscription?

No, your data will remain stored safely. You’ll retain access to your content, but some premium features may be locked after cancellation. You can always upgrade again to regain full access.

How do I upgrade or downgrade my plan?

Go to your account settings, then to the “Subscription” section. There, you can choose a different plan that better suits your needs. Changes are applied right away, and any billing adjustments are handled automatically.

Is there a free plan available?

Yes, we offer a free plan with limited features for users who want to try things out or don’t need the full suite of tools. You can stay on the free plan as long as you’d like.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and others. Depending on your location, additional payment options like PayPal may also be available.

How do I change my billing information?

You can update your billing details from your account settings. Just go to the “Billing” section, click “Edit” next to your payment method, and follow the prompts to update your information securely.

What happens after my free trial ends?

When your free trial ends, your account will automatically move to the free version (if available) or pause until you choose a paid plan. You’ll receive a reminder before the trial expires so you can decide what works best for you.

Do you offer refunds?

We generally don’t offer refunds once a payment has been processed. However, if you experience any billing issues or believe there’s been a mistake, reach out to our support team and we’ll be happy to review your case.

Can I switch plans later?

Absolutely. You can upgrade or downgrade your plan at any time from your account dashboard. Changes usually take effect immediately, and any price difference will be adjusted automatically.

Will I lose my data if I cancel my subscription?

No, your data will remain stored safely. You’ll retain access to your content, but some premium features may be locked after cancellation. You can always upgrade again to regain full access.

How do I upgrade or downgrade my plan?

Go to your account settings, then to the “Subscription” section. There, you can choose a different plan that better suits your needs. Changes are applied right away, and any billing adjustments are handled automatically.

Is there a free plan available?

Yes, we offer a free plan with limited features for users who want to try things out or don’t need the full suite of tools. You can stay on the free plan as long as you’d like.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and others. Depending on your location, additional payment options like PayPal may also be available.

How do I change my billing information?

You can update your billing details from your account settings. Just go to the “Billing” section, click “Edit” next to your payment method, and follow the prompts to update your information securely.

What happens after my free trial ends?

When your free trial ends, your account will automatically move to the free version (if available) or pause until you choose a paid plan. You’ll receive a reminder before the trial expires so you can decide what works best for you.

Do you offer refunds?

We generally don’t offer refunds once a payment has been processed. However, if you experience any billing issues or believe there’s been a mistake, reach out to our support team and we’ll be happy to review your case.

Can I switch plans later?

Absolutely. You can upgrade or downgrade your plan at any time from your account dashboard. Changes usually take effect immediately, and any price difference will be adjusted automatically.

Will I lose my data if I cancel my subscription?

No, your data will remain stored safely. You’ll retain access to your content, but some premium features may be locked after cancellation. You can always upgrade again to regain full access.

How do I upgrade or downgrade my plan?

Go to your account settings, then to the “Subscription” section. There, you can choose a different plan that better suits your needs. Changes are applied right away, and any billing adjustments are handled automatically.

Is there a free plan available?

Yes, we offer a free plan with limited features for users who want to try things out or don’t need the full suite of tools. You can stay on the free plan as long as you’d like.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and others. Depending on your location, additional payment options like PayPal may also be available.

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Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.

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Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.

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